Contact

Direct email, no ticket maze. We answer every message.

Product support
Using the product, bugs, feature requests.
Security
Vulnerability reports — acknowledged within 2 business days.
Privacy & legal
Data requests (GDPR or otherwise), terms, procurement.

Faster than email: in-app chat

Most product questions are already answered by the workspace itself — open the chat and ask it about your own documents. For anything about billing, seats or the self-hosted deployment, email is fastest.